WordPress has launched a desktop application for Windows to manage WordPress.com and Jetpack-enabled self-hosted sites. Previously only available for Mac, the new software provides a snappy experience on your desktop. The app comes as zipped download from desktop.wordpress.com which extracts to a 47MB setup file. Unfortunately, you have no choices during the install. This … [Read more...]

Drupal has been updated to version 8.0 with the release of the final candidate today, November 19, 2015. The latest version of the open-source CMS has been a long-time work in progress. Drupal 8 provides significant developments to making responsive HTML5 mobile websites (along with the administration back-end) and improvements to the core functionality such as a WYSIWYG built … [Read more...]

Maintaining uptime of your core IT services is an important part of internal customer service. Even with heavy investments into infrastructure, there will inevitably be downtime. Communicating that outage, planned or not, is also important to customer service. A status page can provide a consistent location for your users to check. Informed users will find if an issue is … [Read more...]

At this point in time, online forums may have their work cut out for them. There are plenty of established communities around specific topics across the web but there is now more competition with social media and higher expectations like a mobile app or other features. That being said, many of those forums are still successful. Part of that success comes from finding their … [Read more...]