• Home
  • About 404TS
  • Contact

404 Tech Support

Where IT Help is Found

  • Articles
    • Code
    • Entertainment
    • Going Green
    • Hardware, Gadgets, and Products
    • Management
    • Network
    • News
    • Operating Systems
    • Security and Privacy
    • Software
    • System Administration
    • Talking Points
    • Tech Solutions
    • Web
    • Webmaster
  • Reviews
  • Media
    • Infographics
    • Videos
  • Tech Events
  • Tools
    • How do I find my IP address?
    • Browser and plugin tests
  • Get a Technical Consultation
You are here: Home / Articles / Hardware, Gadgets, and Products / ITIL Foundation study resources

ITIL Foundation study resources

2016-04-20 by Jason

When previously studying for certifications, I would grab a book from the All-in-One series and read it cover-to-cover. That has worked well in the past, so I hoped to do the same in my preparation for the ITIL Foundation certificiation. I pre-ordered the All-in-One ITIL Foundation Exam Guide last August from Amazon but it is still not available and the release date keeps getting pushed back. That left me looking for other resources to prepare for this entry-level certification into the Information Technology Infrastructure Library.

itil_foundation_allinonebook

ITIL was developed in the 1980s by the UK government and has since been updated multiple times. The 2011 edition is the latest version of the life cycle and corresponding material, it serves as an update to the v3 2007 edition. This is important to understand when looking for study resources to ensure you are learning the latest information. In 2013, ITIL came under the ownership of AXELOS, and as a result many previous URLs and resources are no longer available. The official site for ITIL is now on www.axelos.com. The exam can be taken following a training session, proctored online, or administered by the big Prometric/Pearson Vue computer-based testing companies.

My primary resource for studying ended up being a 4-hour video series on ITIL Foundations through a trial of Pluralsight. As the video moved quickly and covered lots of terms, the first thing I did was to find a glossary online. AXELOS provides a glossary in a variety of languages as a PDF from their site: www.axelos.com/glossaries-of-terms.aspx Another important resource to understand the scope of the ITIL material is the ITIL Foundation Syllabus, which provides an overview and organization to the material, along with other official publications.

There are many resources and visual representations of the ITIL process model that can make the information much easier to understand.

ISACA has a presentation that covers the changes in the ITIL 2011 edition.

IT Service has created mindmaps of the ITIL lifecycle phases. It is v3 but still helpful as long as you account for that.

A2A Institute of Management Training and Consulting Services, an Indian ITIL training provider, has a few visual representations of the ITIL material and syllabus, which I think provides a useful context to understand the relationship between phases.

Nissen ITSM has high quality posters of the ITIL v3-2011 Service Lifecycle Model and the ITIL Implementation scheme.

 

itil_lifecycle

If you like the poster representation, a 11×17 poster of the ITIL architecture and process relationships map is available on Amazon.

This ITIL V3 Study Guide from BlueprintAudits.com serves as an excellent glossary and summary of the course materials.

ITSM.Zone has a clean visual of ITIL at a Glance and and ITIL Mind Maps available in exchange for a like, tweet, or +1.

Reviewing this material was enough to help me pass the ITIL Foundation exam. I took the exam online through PeopleCert and the online proctoring experience was pleasant and simple enough with a webcam and microphone.

Filed Under: Featured, Hardware, Gadgets, and Products Tagged With: certification, ITIL

Trending

  • Ask 404TS: How do I expand your phpBB mods to work for the Subsilver2 theme?
    In Tech Solutions, Webmaster
  • HP says security attacks are raising their game
    In Infographics
  • Preorder ‘The Car Hacker’s Handbook’
    In Hardware, Gadgets, and Products, Security and Privacy

Latest Media Posts

Find Out Where To Download SNES ROMs

Find Out Where To Download SNES ROMs

Multifunctional Video Conversion Tools – Wondershare Video Converter

Multifunctional Video Conversion Tools – Wondershare Video Converter

  • Popular
  • Latest
  • Today Week Month All
  • How to ‘Unblock’ multiple files at a time with PowerShell How to 'Unblock' multiple files at a time with PowerShell
  • Increase IIS Private Memory Limit to improve WSUS availability Increase IIS Private Memory Limit to improve WSUS availability
  • SOLVED: “This modification is not allowed because the selection is locked.” SOLVED: "This modification is not allowed because the selection is locked."
  • Configure Outlook to recurring appointments for the last weekday of the month Configure Outlook to recurring appointments for the last weekday of the month
  • Creating and editing views in phpMyAdmin Creating and editing views in phpMyAdmin
  • 3d rendering circuit cloud for cloud computing technology Build and Deploy a Modern Web 3.0 Blockchain App in 2022
  • Telecom Application Development: When to Outsource Telecom Application Development: When to Outsource
  • Printer printing document wirelessly from mobile phone or smartphone wifi connection vector flat cartoon illustration, file air print on fax or ink jet via cellphone bluetooth modern design Why Your Business Needs Online Fax Services In 2022
  • 6 Best Ways to Protect Your Business Account 6 Best Ways to Protect Your Business Account
  • How to download videos from Instagram How to download videos from Instagram
Ajax spinner

Elevator Pitch

404 Tech Support documents solutions to IT problems, shares worthwhile software and websites, and reviews hardware, consumer electronics, and technology-related books.

Subscribe to 404TS articles by email.

Recent Posts

  • Build and Deploy a Modern Web 3.0 Blockchain App in 2022
  • Telecom Application Development: When to Outsource
  • Why Your Business Needs Online Fax Services In 2022

Search

FTC Disclaimer

404TechSupport is an Amazon.com affiliate; when you click on an Amazon link from 404TS, the site gets a cut of the proceeds from whatever you buy. This site also uses Skimlinks for smart monetization of other affiliate links.
Use of this site requires displaying and viewing ads as they are presented.

Copyright © 2022 · Magazine Pro Theme on Genesis Framework · WordPress · Log in