In a world where the time to market IT products is in constant conflict with quality, only 29% of IT implementations end up being a complete success, according to the Information Age. While most implementations will fail due to common errors, a good number of failure cases will arise from technical debt. In a nutshell, technical debt occurs when DevOps teams try to find … [Read more...]
5 Ways IoT Is Revolutionizing the Call Center Industry
With the rapid proliferation of IoT devices amongst consumers and businesses alike, call centers as we know them are now on the verge of a number of dramatic changes. Analysts' projections on the deployment of these sensor-driven, wireless-enabled devices run the gamut from 20.4 billion (Garner) to 47 billion (ABI Research) by 2020. Either way, that's a massive barrage of IoT … [Read more...]
Common Hacking Techniques to Watch Out For
There are many important aspects that go into running a business. You need to offer a good product or service, have high-quality customer service and more. However, perhaps the most important part of running a business is security. Not only do you need to protect your company, employees and IP, but also the customer information and data you have. This is growing increasingly … [Read more...]
Cybercrime: The Biggest Breaches in 2018
Cybersecurity is, in fact, a constant race between security experts and cybercriminals. The latter are constantly on the lookout for exploits and vulnerabilities to take advantage of, while the former are constantly looking for ways to plug the holes in our digital world to keep us safer online. But not all cybercrime is created equal. Some forms of cybercrime are as simple as … [Read more...]
5 Factors To Look At When Choosing Web Hosting
When creating a website, the first choice you're going to make is what web hosting service to use. There are many good options out there, as well as many very bad choices. Looking at online reviews is important, and in order to get the most out of them, you need to know what you're looking for. There are 5 main factors to take into account when choosing web hosting. This … [Read more...]