Since early August, visitors to online retailer Amazon.com have been complaining about the website causing Firefox or Safari to crash on Mac and Windows with some instances being bad enough to cause a Blue Screen of Death (BSoD). The company has not yet responded to the complaints that continue to pile up on the Amazon feedback forum, Firefox’s bug tracker, and the Apple support forums.
The issue seemed to begin August 6th and has since garnered hundreds of ‘me too’ posts on the forums of the different organizations impacted (Amazon, Apple, and Mozilla). Twitter users have also chimed in to report their experience. We will reach out to Amazon for comment and update the post accordingly. (No response yet.)
— Naked Highway (@nakedhighway) August 7, 2015
Amazon home page has ko'd firefox and demanded dry restart 3 times now.
— patrick hayden (@paghxt) August 6, 2015
Ok there has to be something up with amazon – it's refusing to load properly on my phone, safari, and firefox
— Julia R (@julia_richards) August 24, 2015
Wow, Amazon just kills Firefox. It just hangs and stutters. I cannot browse that website using Firefox. What. The. Hell.
— Daniel Carvalho (@daniel_carvalho) August 12, 2015
— R█████ H███ ??? (@rdhill316) August 10, 2015
@AmazonHelp What's a fix for Firefox crashing with Amazon site only?
2 days now, impossible. Thank you
— margaret (@Margrz) August 7, 2015
I really wonder if anyone at @amazon has tried to use their site on Firefox/Mac.
— Rob Peck (@codelemur) July 26, 2015
— Kate Bringe (@DarkAthena) August 6, 2015
— Donna Barstow (@cartooness) August 12, 2015
@amazon your website has frozen my Mac twice. Using Firefox. Latest OSX updates.
— I support radicals. (@CitizenDino) August 7, 2015
— Tim Chemacki (@spaceguy) August 8, 2015
@AmazonHelp Amazon's website has gotten so bloated that it hangs up Firefox. At the point where I don't want to buy from y'all anymore. 🙁
— Dee Cook ☕️ (@addlepated) August 14, 2015
— Sean (@pxpunx) August 9, 2015
— Ray Thomas (@Butch_Magnolia) August 26, 2015
— Cari H. (@CariHawthorne) August 19, 2015
amazon and twitter both trying extremely hard to crash firefox
— a buzzed poltergeist (@bamfzagoon) August 2, 2015