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Remote Administration – Troubleshooting without leaving your chair

2008-05-08 by Jason

Remote Desktop - Windows Server 2003 allows you to connect with multiple sessions so you can use Remote Desktop (available from Windows 2000-Vista) to work in the background to perform installs or other routine maintenance. Other operating systems have limitations on the multiple session aspect, so if you connect to a Windows XP machine, you would have to disconnect a local … [Read more...]

USB port not displaying jump drive under My Computer

2008-05-06 by Jason

A USB flash drive inserted into one USB port stopped being fully recognized by the computer. A second later, it would work perfectly fine in the port right next to the non-working one. The jump drive was not working by the following terms: It did not show up as a drive under My Computer. The disk management tool under the Microsoft Management Console did not show any file … [Read more...]

Undeleting files on Windows – Recovering after accidental deletion

2008-05-05 by Jason

To understand how undeleting a file in Windows would work and the odds of success, it is helpful to know how a file is deleted. Say you have a file on your hard drive. It could be a text file or a bitmap image, anything like that. Your file is allocating a certain amount of space on your hard drive, a physical location on the disk. The operating system (Windows) points to this … [Read more...]

Trojan Dangerous Virus

2008-05-02 by Jason

"System Error! Your system is infected with dangerous virus! Note: Strongly recommended to install antispyware program to clean your system and avoid total crash of your computer! Click OK to download the antispyware(recommended)" This error message would pop up any time a user was browsing with IE or going through My Computer at random folders it would pop up. Clicking … [Read more...]

Printers: Starting from Scratch

2008-04-30 by Jason

Ran into an instance of the Print Spooler service (spoolsv.exe) crashing continuously on a few machines. This seemed to be tied to a recent update and a particular printer. Early speculation pointed to the BrPrint print processor used by Brother printers and the Dell 1700. Since the Print Spooler was crashing, I was unable to delete printers, adjust drivers, or adjust the … [Read more...]

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