Would you be able to be a good tech support representative based solely on your experience calling for support or do you need to think about the process in more depth to catch those unfamiliar areas?
While volunteering at the local library this past weekend, I had an entertaining experience when it comes to password security.
I searched IT job listings using Monster and Dice to find a few examples of the IT buzzwords that you will see and find the number of postings that used each keyword.
In a conversation with a coworker the other day, we got onto the topic of “the cloud”. To summarize, it seemed the marketing genius behind ‘the cloud’ knew exactly what they were doing. From an IT Pro perspective, the sentiment seemed to swing drastically with just the change of terminology. Outsourcing: “Booo!” The Cloud: “Yay!” […]
Bring Your Own Device has been a common phrase for a while now but its implementation often has room for improvement. The BYOD concept has even made its way into comics. Fortunately with time passing, more resources have become available. The benefit with not being on the cutting edge means others have gone before you. […]
While the implementation of Google Fiber might make you think otherwise, not all gigabit cities are on smooth sailing. Google has the magic combination of offering fast speed at a low price. Others, like Chattanooga, TN, have gotten the speed but not the low price. While some states have even implemented anti-municipal broadband laws for some […]
Today marks one year since Illinois Circuit Court Judge Robert Lopez Cepero ruled that HB 3659, Public Act 96-1544, was unconstitutional. Affiliates within the State of Illinois were cut off by most companies such as Amazon and eBay after the bill was signed into law. As a result, Illinois entered a lose-lose-lose situation by reducing taxable […]
One that’s going around the web lately is poking fun at the Internet Password Minder infomercial. Infomercials are hardly known for their quality production and fair representation of their product but for this, even the concept is flawed. The infomercial states how problematic passwords can be and suggests their product, essentially a notepad with labeled […]